I switched to Eir for TV,broadband & landline package in September 2017. Since then I have continuous problems with non compliance of the package that was agreed then. I spend about an hour on the phone to customer service & the loyalty team each month to rectify my bill. I have also asked them to change the name on the bill to include me. It is currently in my husbands name but with a prefix of Mrs. Each time I call I have to get my husband to give permission for them to speak to me ( he has hearing difficulties,and cannot converse on the phone) but they refuse point blank to change the name. The package quote was €85 per month, but with a 6 month discount of €35 in an 18 month contract.This discount wasn't implemented straight away & when I noticed it & queried same, I was promised it would be extended for another 6 months from Feb 2018. I also noticed the basic quote of €85 has now increased to €91. I have just received my March bill & the discount has not been applied as promised. I called but again they refused to speak to me & unfortunately my husband is in hospital & wasn't here to give permission! Right now I want to just get out of the contract as I can't deal with them anymore. Does the increase in package quote from €85 to €91 during the contract give me that right? Any help would be appreciated.