Thanks. I have asked for my new rate and payment in writing from them, just have to put my request in writing first.
Strange thing is that they are using the value as per Feb 05 when when we first got the mortgage and would only change it if I got them a valuation in writing from an estate agent, but since using the Feb 05 figure, I'm still under 80% LTV, that wont be necessary.
I also scolded the nice man at the call centre for not contacting me to inform me that we were entitled to a lower rate. Well it would make for a happier customer!