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mathepac - I think you may have been unlucky.... Have you ordered of them often?
I last ordered from them in March 2007, when exactly the same issues arose and I didn't even consider them in the intervening 13 months.
I needed some promotional materials for May and having been quoted stupid money and lead-times locally, I said I'd give VistaPrint another shot - silly me. It now looks as if some of the VistaPrint stuff may not arrive in time for the 2nd week in May, having been ordered in March
I also forget to mention in my original post that they debited my credit card twice for the same order. I got a credit but that took another 4 days. :mad:
You suggested that I was unlucky, I have never been this unlucky in my life!
Their main production operation for Europe seems to be based in the UK, but their post is sent out of Belgium - at least the bits that have arrived successfully were. That's a long supply chain, but some of the links are broken.
I didn't bother with their express shipping option as the standard lead-times quoted during the ordering process seemed more than adequate for my needs - silly, silly me.
