Hello. Are there Bord Gais Energy (Electricity) customers here who happen to live in apartment blocks? I have just received an email inviting me to submit my own meter reading in order to avoid my next bill being calculated on estimated usage. I have lived at the same address and been a B G account holder for two years now and have never received this request previously. I was under the impression a meter reader with access to the building comes in to take the readings. Also, the meter for all the apartments are located in locked metal cabinets in the ground floor car park. So, how is the customer supposed to supply the reading if it can't be checked in the first place? Should I just ignore the message? Trying to contact customer service is difficult at the best of times