M
Midlandsgirl
Guest
Hi,
My gas heats my radiators in my home. It is only on 4 hours per day. It has always been on for this amount of time. I received my Gas Bill bill yesterday, 8th Feb only to be greeted with a big fat bill for €700. i rang Bord Gais and a girl said that because my bill previously had been "severely under estimated" that, this was the reason.
Just to let you know the following are my bills for the past year
Feb 2011 €300 (obviously due to the freezing cold weather) Not estimated
April 2011 €237
June 2011 €112 (estimated bill) my heating has been off since April.
August 2011 €100 (Heating still off)
September 2011 €125 (heating back on mid sept.)
November 2011 €140 (Estimated bill)
Feb 2012 (€700) (even though for 2 weeks in December my boiler wasnt working and i had no heat)
I rang Bord Gais to try and make sense of the huge bill only to be told by the operator that i should think about re insulating my house (my house is 3 years old and the insulating is perfect). she gave me absolutely no explaination why the bill was so high. I rang back a 2nd and a 3rd time to get answers. The 3rd girl was understanding and she transferred me to someone that would help with a payment plan. I offer to pay €50 per week and i was told that this was not acceptable. I was told that i had to pay €71 per week until the 12th April and if i could not pay this every week then "our" agreement would be broken and i would be cut off. I have other commitments and cannot afford the €71 per week as some weeks bills have to take priority. The girl proceeded to tell me that i would be breaking our/their (not mine) agreement and i would be cut off.
I would like to know if anyone out there has been in this situation regarding estimated bills and what can be done about this?
Thanks for taking the time to read this and i look forward to advice.
My gas heats my radiators in my home. It is only on 4 hours per day. It has always been on for this amount of time. I received my Gas Bill bill yesterday, 8th Feb only to be greeted with a big fat bill for €700. i rang Bord Gais and a girl said that because my bill previously had been "severely under estimated" that, this was the reason.
Just to let you know the following are my bills for the past year
Feb 2011 €300 (obviously due to the freezing cold weather) Not estimated
April 2011 €237
June 2011 €112 (estimated bill) my heating has been off since April.
August 2011 €100 (Heating still off)
September 2011 €125 (heating back on mid sept.)
November 2011 €140 (Estimated bill)
Feb 2012 (€700) (even though for 2 weeks in December my boiler wasnt working and i had no heat)
I rang Bord Gais to try and make sense of the huge bill only to be told by the operator that i should think about re insulating my house (my house is 3 years old and the insulating is perfect). she gave me absolutely no explaination why the bill was so high. I rang back a 2nd and a 3rd time to get answers. The 3rd girl was understanding and she transferred me to someone that would help with a payment plan. I offer to pay €50 per week and i was told that this was not acceptable. I was told that i had to pay €71 per week until the 12th April and if i could not pay this every week then "our" agreement would be broken and i would be cut off. I have other commitments and cannot afford the €71 per week as some weeks bills have to take priority. The girl proceeded to tell me that i would be breaking our/their (not mine) agreement and i would be cut off.
I would like to know if anyone out there has been in this situation regarding estimated bills and what can be done about this?
Thanks for taking the time to read this and i look forward to advice.