Boots charging double prescription if buying two months of tablets at the same time.

Discussion in 'Consumer Issues and Rights' started by Laramie, Oct 10, 2018 at 11:54 AM.

  1. Laramie

    Laramie Frequent Poster

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    346
    Last edited: Oct 10, 2018 at 3:39 PM
    I was in Boots today. I was renewing my prescription. I asked for two months supply instead of one month's supply. I was told that the cost would be double the one month's supply. When I enquired as to why, I was told that I would be charged their €7.50 non medical card holder prescription fee....twice. Considering their was only one action taking place (tablets sold in a pre-packaged box....not loose) I thought this unreasonable.

    When I got my receipt, there was no breakdown of the cost of the tablets plus the cost of the prescription fee.

    I think that this fee should be shown separately to the cost of the tablets on the receipt.
     
    Last edited: Oct 10, 2018 at 3:39 PM
  2. twofor1

    twofor1 Frequent Poster

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    1,230
    I get all 6 months of my prescription in one go from Bradleys, I am only charged one prescription fee.

    They very kindly offer to mind my prescription and text me every month with my next months supply but I always decline as then I would incur 6 prescription fees.

    The cost of my 6 months med including 1 prescription charge is less than €40.

    6 prescription charges alone in Boots would be €45.

    Think you need to change your chemist.
     
  3. Laramie

    Laramie Frequent Poster

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    346
    I was also asked by Boots would I like to leave my prescription with them, now I know why! Like you, why would I want to pay 6 x €7.50 to them if like you other chemists will only charge a one month fee and allow me to take a 6 months lot in one go.

    Fees need to be shown separately on receipts.
     
    odyssey06 likes this.
  4. Leo

    Leo Moderator

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    9,196
    Were they hoping you'd take the Lloyds' weekly approach so they could charge even more fees?
     
    SBarrett likes this.
  5. huskerdu

    huskerdu Frequent Poster

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    2,080
    I would not use a pharmacy that charges two presciption charges for 2 months, but leaving your prescription with them is irrelevant to this.

    I leave my prescription on file and its always there when I want to get my prescription. I can ask for as many months as I like and only get charged one fee.

    Also, I have never seen the fee listed on the receipt. Its a great idea, but I have never seen any pharmacy do it.
    Has anyone come across this ?