Last edited: Sep 12, 2015 Hello, My question is regarding the 6 year rule and the Ombudsman my case is currently with them regarding my mortgage and the tracker rate going back to August 2008(fixed for 5 years).Now I only submitted my case to them in July 2015 after reading a lot of treads about tracker rates. I am wondering where I will stand if they refuse to deal with it. BOI already refused meditation 6 weeks ago and I was advised my case was being sent forward for investigation. The reason I didn’t look into it any further in 2013 was I was dealing with MABS at the time who advised me that I was not entitled to the tracker rate. So just wondering what will happen then. Regards, Brian.