Hi, this is my first time posting, just looking to see if anyone else can help.
Our file was reviewed in 2011 & our tracker was reinstated. The interest adjustment was put off our mortgage account. We never got the option for the monies to be refunded to our current account.
We contacted BOI about this & they confirmed that was the only option. Our mortgage account is up to date, not in arrears.
Can anyone confirm is this is correct & if anyone had the monies transferred back to them directly. Also should we have been given that option?
Thanks, any advice with this would be great.
Our file was reviewed in 2011 & our tracker was reinstated. The interest adjustment was put off our mortgage account. We never got the option for the monies to be refunded to our current account.
We contacted BOI about this & they confirmed that was the only option. Our mortgage account is up to date, not in arrears.
Can anyone confirm is this is correct & if anyone had the monies transferred back to them directly. Also should we have been given that option?
Thanks, any advice with this would be great.