Really hoping for some advice here please.
House built in 2010. Had the unit emptied twice and serviced regularly, last time was Nov 21.
Alarm was going off recently and my usual service person felt it was nothing major as it is a gravity based systme and not much could go wrong. I'm not technically savvy when it comes to these things so apologies if none of this makes sense.
Lifted the lid of the unit when he arrived and mostly ok, then lifted the cover below and the sewage was up to the top. He believes the percolation area is goosed and will have to dig the whole thing up and re-do it. I'm shocked we have this level of repair only 12 years after building and wondered is this common? The man who looks after it for me was surprised also and felt we should have got 20/30 yrs out of it. He also reckoned contacting the builder was a waste of time as they won't even entertain it.
My question is this:
Does anyone have a ballpark on costs for the above?
Do we have any recourse with the builder/engineer who signed off on it?
Are there any grants available to cover the costs?
Would house insurance cover it?
Any thoughts or advice on the above would be greatly appreciated, thanks in advance.
House built in 2010. Had the unit emptied twice and serviced regularly, last time was Nov 21.
Alarm was going off recently and my usual service person felt it was nothing major as it is a gravity based systme and not much could go wrong. I'm not technically savvy when it comes to these things so apologies if none of this makes sense.
Lifted the lid of the unit when he arrived and mostly ok, then lifted the cover below and the sewage was up to the top. He believes the percolation area is goosed and will have to dig the whole thing up and re-do it. I'm shocked we have this level of repair only 12 years after building and wondered is this common? The man who looks after it for me was surprised also and felt we should have got 20/30 yrs out of it. He also reckoned contacting the builder was a waste of time as they won't even entertain it.
My question is this:
Does anyone have a ballpark on costs for the above?
Do we have any recourse with the builder/engineer who signed off on it?
Are there any grants available to cover the costs?
Would house insurance cover it?
Any thoughts or advice on the above would be greatly appreciated, thanks in advance.