Hi all
Hoping you can advise.
We booked a property with Booking.com and arrived the place was filthy..
There was maggots in the kitchen hall toilet.. and ants the toilet was dirty the bathroom taps coming from.the Wall the basin loose from.the wall the Fire alarm not working musty smell unusable pots and pans hot handles sticking.. complained to the hosts said we'd " put the maggots there " they refused a refund so we'd to head out to buy cleaning stuff to clean the kip.. we took photos and videos also.. deplorable
We took out insurance with multi trip..
Have been in contact with Booking.com and multi trip.. see of they cab do something
We've another 2 weeks here in this kip as we can't afford to pay for another propert.
Would like to know if we've a case ...
Thank you
Hoping you can advise.
We booked a property with Booking.com and arrived the place was filthy..
There was maggots in the kitchen hall toilet.. and ants the toilet was dirty the bathroom taps coming from.the Wall the basin loose from.the wall the Fire alarm not working musty smell unusable pots and pans hot handles sticking.. complained to the hosts said we'd " put the maggots there " they refused a refund so we'd to head out to buy cleaning stuff to clean the kip.. we took photos and videos also.. deplorable
We took out insurance with multi trip..
Have been in contact with Booking.com and multi trip.. see of they cab do something
We've another 2 weeks here in this kip as we can't afford to pay for another propert.
Would like to know if we've a case ...
Thank you