hi,
just wondering if anyone knows about:
i got my mother to make a lodgement into my bank account, before lodging the money, the teller printed off a mini statement, then lodged the money. she gave both m/s and receipt to my mum.
i called the bank and complained re giving out my personal info to strangers with no id (eg not me). their response was, (A we assumed it was you lodging the money, (B we don't look at the 'paid in by' section (C the teller in question has moved to africa, (D we never ask for id regarding lodgments or printout of info
they tried to blame my mum on asking for the info (i guarantee she didn't) and take the onus off themselves, also blamed me for giving out my bank details (eg anyone could access my acc with the details)
any idea if i have an rights here and what action i can take?
thanks.
just wondering if anyone knows about:
i got my mother to make a lodgement into my bank account, before lodging the money, the teller printed off a mini statement, then lodged the money. she gave both m/s and receipt to my mum.
i called the bank and complained re giving out my personal info to strangers with no id (eg not me). their response was, (A we assumed it was you lodging the money, (B we don't look at the 'paid in by' section (C the teller in question has moved to africa, (D we never ask for id regarding lodgments or printout of info
they tried to blame my mum on asking for the info (i guarantee she didn't) and take the onus off themselves, also blamed me for giving out my bank details (eg anyone could access my acc with the details)
any idea if i have an rights here and what action i can take?
thanks.