Authenticator App Issues

redchariot

Registered User
Messages
621
Hi All

I recently changed phone and in the process of the changeover, I lost my access to the Gateway 2 factor authentication so I can no longer log into my account.

I tried setting it up again on the new phone but it needs a UK ID to verify which I don't hvae.

The previous phone has already been wiped and passed onto someone else so no option there.

Anyone else have this problem or even setting up the app in the first place, any ideas?

Thanks
 
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