ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replacement

Romero

Registered User
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Hi

So last Thursday an Ulsterbank ATM card ate my Cashcard so I ran the lost cards section got through to the UK and they said I would have a replacement card by today which I got, but when I looked at the card I actually got issues with a Ulsterbank Visa Debit card!

I rang their helpdesk to find out why this happened? Have they stopped issuing ATM cashcards? The guy from the north didn't have a clue so he just put me back onto the UK helpdesk who said they were replacing all Maestro Cards, I told him that all the cashcard had on the back was Cirrus printed on it and he said they were replacing these with the Visa Debit card as well, but I don't think he had a clue about Ulster Bank.

So , have Ulster Bank stopped issuing ATM Cashcards? Should I just hold onto it? I know the charge for this goes up to €5 from €2.50 as its a combined Atm/Laser card. Any other hidden charges or issues with this card? Or should I look for my Cashcard back?

Thanks in advance any advice appreciated :)
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

Hold on to it as you now have the benefit of Visa Debit Card, well worth the extra €2.50 duty. Wish they would hurry up and replace mine :(
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

The DEBIT card is so much better than the old cash card. I have one and i think it is great. No bills or charges - fantastic! I cut up the credit card.

I would hold on to it as well but i think you get charged €5 stamp duty.
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

My understanding (and I could be wrong) is that you pay the government charge on the part you use. If you never use it in a POS or online, you only pay the ATM card charge. If you never use it in an ATM, you only pay the credit/debit card charge. If you use it in both, you pay both.
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

My understanding (and I could be wrong) is that you pay the government charge on the part you use. If you never use it in a POS or online, you only pay the ATM card charge. If you never use it in an ATM, you only pay the credit/debit card charge. If you use it in both, you pay both.

yup I'm sure that's the situation allright.
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

My understanding (and I could be wrong) is that you pay the government charge on the part you use. If you never use it in a POS or online, you only pay the ATM card charge. If you never use it in an ATM, you only pay the credit/debit card charge. If you use it in both, you pay both.


Correct
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

What is the difference between this card and a visa card thanks.
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

What is the difference between this card and a visa card thanks.

It is a visa card - it's tied to your (current) bank account instead of a credit account with a Visa Credit card.
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

Here's the news page from the Ulsterbank Website explaining the change in card format:
[broken link removed]
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

Thanks for that. Mine should be here soon so as my laser expires end of Feb.
 
Re: ATM ate my Ulster Bank Cashcard last week but got sent a Visa Debitcard replaceme

My understanding (and I could be wrong) is that you pay the government charge on the part you use. If you never use it in a POS or online, you only pay the ATM card charge. If you never use it in an ATM, you only pay the credit/debit card charge. If you use it in both, you pay both.

I wonder . If you never used it in an atm yet took money as cashback at a POS is that viewed the same as using it at an ATM and incurring the ATM tax ?
 
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