Appealing to Ombudsman

Hi BB,

I'm not sure I follow. This was copied directly from their April report.

The 50K is a minimum payment but averaged 133k where impacted customers lost the home through voluntary sale for loss or otherwise.

If a bank assess you as not having lost your home as a result of tracker overcharge why would they pay over what is owed ie 50k?

Maybe the OP could clarify this.
 
Jameson999 said:
Quick question about appealing to the ombudsman about compensation offered through Secretariat. Has anyone went down this line? We appealed after being granted €7000 compensation but feel that this is inadequate given property has gone up in value by circa €50k since we were forced to sell in 2014. Rental income above the correct mortgage amount for the time since we sold would have been circa €30k being conservative. This 2 bed property was previously our family home but we held on to it between 2009 and 2014 after we moved due to family needs. Anyway we have just began mediation process and have been asked to come up with what we think would be a fair settlement amount? The crux of the whole matter is that we were forced to sell when being charged the incorrect amount, rental income did not cover the mortgage and rental expenses. Mortgage was 912 when we sold and should have bee less than 600, rental income was 950. Any thoughts?
Click to expand...

Which bank are you with?
 
You must log in or register to reply here.
Back
Top