And the award for stupid goes to....

Mark Watson

Registered User
Messages
41
Ulster Bank. Rang the helpless line to find out how to let the tracker mortgage enquiry know of a change of address. Sir, send a letter to us in Dublin with the relevant details. So I did and gave the new address for correspondence. Rang up after 10 days to see why no confirmation / money which I also requested. Sorry sir you need to fill in a form. We have sent it to the address we have for you. But I sent you a letter to say I have moved. Indeed that property is now vacant.

Now if they cannot get the message even to send the form to the new address or indeed say they had a form in the first place. What hope have we?
 
Play dumb, delay. delay, delay, obfuscate, prevaricate, circular referrals, etc. None of them can really be that stupid or can they?
 
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