Thanks. I rang phonewatch and cancelled but they rang back and offered same rate to continue so l folded!FWIW we're with a monitoring crowd called MCM based out of Cork, extremely reasonable, very happy with them. We had been doing the self-monitoring thing when landlines could text and moved to these guys when the service was dropped. [We have a Phonewatch installed HKC system, got sick of monitoring costs after about 2 years a long time ago]
I've set it off myself half a dozen times and they're always polite and watchful (never let me off without the password). Just what I wanted!
Hope it helps!
the level of monitoring offered means the alarm will only trigger once a burglar is already inside.
The basic alarm from Phonewatch typically puts sensors on the front and rear doors only but not on windows and there are 3 internal Pircams, should a burglar get in from a window then the alarm will not trigger until one of the internal Pircams detects him/her. So in this case with the basic alarm, yes it would only trigger when the burglar is inside.
A relation of mine recently got a Phonewatch system, and got sensors on all accessible windows and doors, so any attempt to gain entry will trigger the alarm, before the burglar gets in.
If one of the 3 internal Pircams then detects the burglar inside, this confirms to the call centre that a burglary is taking place and the Garda will also be called.
Try [broken link removed], KoolKid who posts here now and again, and is very active and helpful on Boards work with them.
Brendan - can I ask did you phone PW to see if they would move on the price, as I got similar letter looking for €34 p/m, and also looking at alternatives,
In the meantime Phonewatch called me back and reduced the price to €300.
Ideally, how often should the control panel battery be replaced? I have a Phonewatch control panel. My contract is up soon and I am currently looking at alternatives.
Also how often should the others - Pirs and doors/windows batteries be replaced? I changed from a full service (included battery changes) to basic service about 2 years ago. The batteries haven't been changed since. So I know that they last at least 2 years. They used to be replaced every year when I paid for the full service.
I was quoted €5 for each battery change and €20 for the control panel battery by a local service company - one I am considering as a Phonewatch alternative.
Marion
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