Brendan,
The nearest alternative plans to Flex 500 Explore with full hi-tech hospital cover are as follows;
1. Laya Control 600 Connect; price 852pa; all public, private(including full cover for a private room) and 3 hi-tech hospitals covered,
private/hi-tech excess 600 per admission.
Day case excess 175 per visit. Limited day to day cover.
2. Laya Control 450 Connect; price 971pa; all public, private(including full cover for a private room) and 3 hi-tech hospitals covered,
private/hi-tech excess 450 per admission.
Day case excess 125 per visit. Limited day to day cover.
[broken link removed]
A third option with full hi-tech hospital cover, 300 excess, and good day to day cover included.
Details as follows;
3. Control 300 Create; price 1042pa; all public, private(including full cover for a private room) and 3 hi-tech hospitals covered,
private/hi-tech excess 300 per admission.
Day case excess 125 per visit. Good day to day cover included, 1 euro excess, 80 refund per consultant visit, 30 per gp visit, etc.
[broken link removed]
Regarding the renewal letter from Laya, the ombudsman was dealing with this type of issue, making sure the customer was fully informed
upfront on the relevant details and not having to dig deep to access information. One of the problems at the time was the provider
recommending an alternative plan which was not equivalent to the current plan. They were notified about this kind of behaviour towards the
unsuspecting customer. It seems they're up to their old tricks by not highlighting certain information directly to the customer.
Regards, Snowyb
The nearest alternative plans to Flex 500 Explore with full hi-tech hospital cover are as follows;
1. Laya Control 600 Connect; price 852pa; all public, private(including full cover for a private room) and 3 hi-tech hospitals covered,
private/hi-tech excess 600 per admission.
Day case excess 175 per visit. Limited day to day cover.
2. Laya Control 450 Connect; price 971pa; all public, private(including full cover for a private room) and 3 hi-tech hospitals covered,
private/hi-tech excess 450 per admission.
Day case excess 125 per visit. Limited day to day cover.
[broken link removed]
A third option with full hi-tech hospital cover, 300 excess, and good day to day cover included.
Details as follows;
3. Control 300 Create; price 1042pa; all public, private(including full cover for a private room) and 3 hi-tech hospitals covered,
private/hi-tech excess 300 per admission.
Day case excess 125 per visit. Good day to day cover included, 1 euro excess, 80 refund per consultant visit, 30 per gp visit, etc.
[broken link removed]
Regarding the renewal letter from Laya, the ombudsman was dealing with this type of issue, making sure the customer was fully informed
upfront on the relevant details and not having to dig deep to access information. One of the problems at the time was the provider
recommending an alternative plan which was not equivalent to the current plan. They were notified about this kind of behaviour towards the
unsuspecting customer. It seems they're up to their old tricks by not highlighting certain information directly to the customer.
Regards, Snowyb