Re: RE:
Was it actually written into their terms and conditions or was it just a discount Aer Lingus Offered? Many companies provide discounts if you are an employee of some or other big employer. i.e. Discounts at the local restaurant, hair dresser, Travel Agents, Clothes Shop. You just show your employee card for the Towns big factory.
If the business were to withdraw these discounts would the workers have any right to seek compensation from the factory? NO of course not.
This is semi-state employees and unions acting as they always do. Unreasonably.
Now... if when they signed up to the recent split of Aer Rianta they were *explicitly* told that this was a term and condition of employent that's different. But if they just assumed it then tough. Life moves on. Boycott Aer Lingis if you like, but don't blame you're employer for Aer Lingus going Low Fare.
Frankly I'd be much more concerned about the people who are being asked to fork out 50EUR each when their travel agent misspells their name.
Apparently if they only get 1 letter wrong Aer Lingus will change it free of charge. 2 or more letters wrong and it's 50 quid to get it changed.
I stuck with Aer Lingus when they were more expensive than Ryan Air, because I liked their service and the way they treated customers. Now I couldn't care less who I fly with, if they go out of business it wouldn't worry me as much as it would have a year or two ago.
A year ago I needed to change the date I'd be returning from the UK. I asked at the ticket desk in the airport and the guy politely explained that there would be a charge I think it was about 30EUR I can't remember.
But he somehow managed to do it for me for free, I didn't really object to the charge, I just got the impression he was doing me a favour, the flight I was changing to was very lightly booked. I still remember the incident fondly. I doubt I'd get the same treatment today.
I don't think you need to treat passengers like Cargo and
screw every single penny you can for even slight changes like the spelling of the name on the ticket. I don't know the Airline business, perhaps that is the key to success, but I doubt it.
-Rd