Had a family holiday booked to Orlando and now everything is cancelled because of the flight embargo from the US. Absolutely gutted, but of course it is completely understandable.
Got through to United Airlines today and long story short, they will not issue a refund because the tickets were economy and non-refundable. They are saying that the flights are not cancelled, that instead the US government are preventing us from travelling.
I'm absolutely flabbergasted by this. I even tried to change the flights to October but they wanted an extra €1000 for the difference in fares, even though they are the same class seats.
Any suggestions on what I can do? Will be €2k out of pocket for this (and that's even before I try to cancel the house and Disney tickets!!).
Got through to United Airlines today and long story short, they will not issue a refund because the tickets were economy and non-refundable. They are saying that the flights are not cancelled, that instead the US government are preventing us from travelling.
I'm absolutely flabbergasted by this. I even tried to change the flights to October but they wanted an extra €1000 for the difference in fares, even though they are the same class seats.
Any suggestions on what I can do? Will be €2k out of pocket for this (and that's even before I try to cancel the house and Disney tickets!!).