AIB Online Banking - problems logging in

R

RMCF

Registered User
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Anyone else having trouble logging into their online account?

I have tried last 2 nights and can't get in at all.

Each time when I enter the 1st set of numbers it takes ages to get to the next code, and each time it asks the same position of digits, and same 3rd question (eg home phone num) - normally there is a randomness about the sequences.

I then get a 2033 error and retries follow same pattern.

Anyone able to get in?
 
I have just logged in now and got in immediately. Maybe the site was down during the night.
 
Just logged in and got on to site straight away. I have tried a few times during the night to use site and regularly find they are possibly doing downloads or updating so can't log on.
 
AIB online banking is unavailable between 2am and 6am Monday to Saturday.
 
Yeah got in during the day ok.

Obviously a night time thing. Thanks all.
 
This unavailability is mentioned on their site [broken link removed]:

'A way to bank free of maintenance and transaction fees

You could have the opportunity to qualify for banking free of maintenance and transaction fees on your Personal Current Account when you register for AIB Phone & Internet Banking and have an AIB Debit Card. All you need to do each fee quarter is to make a purchase with your AIB Debit Card AND use AIB Phone & Internet Banking to make a debit transaction like paying a bill. Please refer to our Related Information section for further details. Other charges still apply. Please see our booklet [broken link removed]. This offer is available until further notice.
AIB Internet Banking customers may also access their accounts at any time by phone by calling AIB Phone Banking on 0818 724 724 or +353 1 771 2424 (from outside Republic of Ireland). This helps to ensure that, should you not have access to the Internet, you can always access our banking services.
Please note that AIB Internet Banking is not available for short periods typically commencing 3 a.m. (Irish Standard Time) Monday to Friday. In such circumstances, or if technical problems should occur, customers are directed to the telephone channel and these contact numbers are prominently displayed'
 
These short periods are up to 3 hours duration each time.
 
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