AIB AIB letter confirming existing customers not affected by withdrawal of trackers for new applicants

Discussion in 'Tracker Redress' started by Kevin Daly, 12 Apr 2019.

  1. Kevin Daly

    Kevin Daly Registered User

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    I went to AIB bank when my fixed rate was up 2010 and spoke to a AIB employee arranged meeting in their office, he didn’t offer me tracker he gave me another fixed rate which was competitive at the time for another 3 years he said he had chose them same rate himself I thought it seemed the best to be fair at the time 3.... something I have mentioned his name in my appeal also.
    I also found recently a letter from AIB in Oct 2008 writing they had stopped the tracker for new customers but it was still available to existing customer my name is not on it it just says Dear Customer I should have put it in my appeals pack but I didn’t I found it after
     
  2. Brendan Burgess

    Brendan Burgess Founder

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    Hi Kevin

    They certainly sound like extenuating circumstances.

    Brendan
     
  3. tnegun

    tnegun Frequent Poster

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    Could you share a copy of that letter?
     
  4. Kevin Daly

    Kevin Daly Registered User

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    Last edited by a moderator: 14 Apr 2019 at 9:00 AM
    upload_2019-4-14_9-0-9.png
     

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    Last edited by a moderator: 14 Apr 2019 at 9:00 AM
  5. coolaboola12

    coolaboola12 Registered User

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    is Kevin Dalys letter not a smoking gun ? It clearly says on the bottom that customers who had the formal offer of a tracker before October 10th 2008 will still be available to avail of the tracker within the terms of the loan offer

    This says it in black and white to me , i dont see how AIB have a leg to stand on with this letter . Its very probably we all got this letter but just never kept it - at any rate even one customer with this letter means that everyone else would be entitled to it too

    In my case summary and response, AIB say that when we drew down on 4th Jan 2008 we had the option of a tracker as it was still available but we chose the fixed rate instead. So we should 100% have been offered the tracker after the fixed rate (whatever the rate) so its clearly a breach of contract
     
  6. Brendan Burgess

    Brendan Burgess Founder

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    Last edited: 15 Apr 2019 at 8:11 AM
    The statement withdrawing trackers for new mortgage applicants says the same thing.

    However, it's useful in that it confirms this .

    Brendan
     
    Last edited: 15 Apr 2019 at 8:11 AM
  7. Brendan Burgess

    Brendan Burgess Founder

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    Hi Kevin

    What is the date of your original loan offer?

    What date did you draw down your mortgage?

    Brendan
     
  8. Kevin Daly

    Kevin Daly Registered User

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    Hi Brendan
    I took out my mortgage May 2008 there is no date on the letter as per sent last week , i did go on interest only around end 2009 for six months so maybe it was around then that they sent that letter out with new arrangements ? I kept all correspondence from AIB since I took out my mortgage and found it after I sent appeal but it does clearly say what’s going on ?
     
  9. Brendan Burgess

    Brendan Burgess Founder

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    It's very odd. I don't see why they would send you that letter.

    Brendan
     
  10. Kevin Daly

    Kevin Daly Registered User

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    i Know I think the group should meet ? And put all out cases forward somewhere central in the country ?
     
  11. zxcvbnm

    zxcvbnm Frequent Poster

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    Surely that letter if applies to one then it applies to all. IS this not the golden nugget required to get this over the line in the event of a high court case?
    Or am I getting too easily excited about this?
     
  12. tnegun

    tnegun Frequent Poster

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    AIB haven't denied that a tracker was available just that the prevailing rate was so expensive that customers suffered no loss by not being offered it
     
  13. zxcvbnm

    zxcvbnm Frequent Poster

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    Ah yes. Oh course. I thought I was jumping the gun a bit. Seemed too good to be true. Thanks
     
  14. Brendan Burgess

    Brendan Burgess Founder

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    No. They have clearly argued that there was no prevailing rate because if it had been it would have been too expensive.

    Brendan
     
  15. tnegun

    tnegun Frequent Poster

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    Sorry yes not having the tracker available is the service failure/service breech that they admit and their excuse/reasoning is that it would of been prohibitively expensive