Getting Your Own Back on Business
Some Permanent TSB mortgage-holders were in the news this week lambasting management at the bank, over the very high interest rates that they are being charged. Facebook also had an embarrassing week with many of its small investors saying that they will sue over the way the company's launch on the stock market was handled, and Vita Cortex finally caved in to their former workers after a five month long strike. Suzanne Lynch from the Irish Times and Trish Morrissey, communications advisor, take a look at the numerous ways customers and staff can make sure their voices are heard.