berlininvest
Registered User
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I booked aer lingus flights for 4 passengers including my infant daughter.
I made a mistake filling in her details.
I gave her full name including surname (doh!) in the First Name box, and also gave her surname in the Surname box as I should have done.
I only noticed in the confirmation email that she was down as FIRSTNAME SECONDNAME SURNAME SURNAME.
First thought it might have been a technical glitch, but went back in and could see (from the auto-complete) that it was indeed yours truly who made the mistake.
Had a look on the website and looks like 100 euro per leg to change a name.
Feel somewhat sick about that!
Now thinking:
a) would it matter i.e. will they let us through with the extra surname? Really only an option if they 100% guarantee they will, not wanting to chance it.
b) would they change it for free out of goodwill when I ring them up tomorrow?
c) can i cancel the flights within 24 hours cooling off and start again (heard this mentioned before)?
d) wondering will they be more lenient / human than ryanair?
Any practical thoughts, tips, experience on this please, really don't want to have to pay 200 euro for a typo, regardless that it was my own fault.
I made a mistake filling in her details.
I gave her full name including surname (doh!) in the First Name box, and also gave her surname in the Surname box as I should have done.
I only noticed in the confirmation email that she was down as FIRSTNAME SECONDNAME SURNAME SURNAME.
First thought it might have been a technical glitch, but went back in and could see (from the auto-complete) that it was indeed yours truly who made the mistake.
Had a look on the website and looks like 100 euro per leg to change a name.
Feel somewhat sick about that!
Now thinking:
a) would it matter i.e. will they let us through with the extra surname? Really only an option if they 100% guarantee they will, not wanting to chance it.
b) would they change it for free out of goodwill when I ring them up tomorrow?
c) can i cancel the flights within 24 hours cooling off and start again (heard this mentioned before)?
d) wondering will they be more lenient / human than ryanair?
Any practical thoughts, tips, experience on this please, really don't want to have to pay 200 euro for a typo, regardless that it was my own fault.