Advice on viruses please.

A

Ash 22

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I only have Super anti spyware free edition on my laptop as I have'nt much of a clue about these things. At moment a box is coming up to say I have a trojan virus, then when I run the thing some other message comes up saying publishers name is not recognised and I'm afraid to go ahead with it. Please can somebody tell me what exactly I should get on my laptop that covers or prevents these things. Also lately my internet explorer is not closing down I'm wondering is this all connected. As I said when it comes to these things I have'nt a clue whats best. Appreciate your help.
 
I'm not an expert on this, but my experience is that this 'box' is as a result of you having run some 'free' scan or other adn if you try and run the programme, you will be requested to make a purchase of a program to rid you of the 'discovered virus'. The request to allow the program access is normal on Vista and is not linked to the anti'virus program trying to open. In my view such scare tctics area are a virus in themselves!
If you already have a free anti-virus program such as AVG, then you are adequately protected, in my experience. As I say, I'm no expert though...
 
Download and install MALWAREBYTES, update it to the latest version (should do this itself!) and then run a full scan.

If the scareware tries to stop this, hit F8 when windows is booting and load SAFE MODE with NETWORKING.

Then try again!
 
Thanks a mil. This is the exact thing thats coming up. Windows defender warning and it says you have downloaded or installed, (cant remember which word) harmful or potentially unwanted software. Then it says W12 32/Renos. KF Severe.
Now last night I installed Kodak Easy share for transferring photos from laptop to digital frame but I cant actually remember if this notice was coming up before I done this or not.
 
If it's Windows defender that has ID'd it, then it IS a virus. What is the programme that wants pernission to run? If its Defender or your own anti-virus programme, allow it.
 
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Ash, superantispyware FREE itself is fine by the way - it isn't one of those scammy 'must buy to get rid of threats' programs - just in case you thought the program itself was dodgy. Obviously they will ask if you want to purchase but most do that.

It's good, works well and doesn't seem to interfere with other AV (some programs do)
 
Do you reckon Caveat that I don't need any other one when I have that. Romulan mentioned Malwarebytes being good also. Welfarite I'm waiting for the box to come up again which it has'nt done in awhile now to check that.
 

I've been using SpywareBlaster now for nearly 3yrs I guess, never had a problem but on the other hand there is not even a sign of life out of it, I just update it weekly but can't help wondering is it really doing anything for me
 
AVGFREE is good for auto update and automatic scans.
MALWAREBYTES for manual update and run once a week
SPYWAREBLASTER for manual update and it sits in the background
SPYBOT for manual update and run once a week.

SECUNIA for keeping an eye on your patching, not just Microsoft.
 
I ran the Super antispyware again and I seem to be ok. Does that mean that sometimes you must do this a few times to clear any virus? Thanks a mil for all your help and suggestions.
 
I'm also just after reading that a virus can be got off a memory stick. I loaded in a whole lot of photos other night off a memory stick belonging to somebody and I reckon it was since then I had problems. In simple terms what can be done to stop this happening when this memory stick is used on a computer again?
 
You should be able to scan external devices/drives etc (or something similarly named) in the options either in your AV or in Superantispyware.
 
If you right click on the drive the stick is in, you should get an option to.........Scan with....one or other of your programmes.
 
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