Eoghanowens
Registered User
- Messages
- 19
I have emailed them last week and nothing, I also called in relation to this complaint and they will get "someone" to call us and nothing againLife & Pensions Complaints
Life Insurance / Pensions - help us to improve. Hearing about the bad stuff is as important to us as hearing about the good stuff, submit your complaint here.www.aviva.ie
I have emailed them last week and nothing, I also called in relation to this complaint and they will get "someone" to call us and nothing again
Everything done properlyThey set out their complaints procedure in detail on this page: https://www.aviva.ie/group/complaints-procedure/
Have you followed the steps as set out there, because if not, then you're giving them an excuse for not handling your complaint in a timely manner.
All contact is through her and her mobile etc., and I am writing to David Swanton but cannot find a proper email address so will post to Aviva directMake sure all contact comes from your wife. It's her pension. She could message Aviva Ireland on Twitter - it's easy to sign up if she doesn't have an account. Aviva Ireland Interim CEO is apparently David Swanton - she could write to him at their HQ address. Keep going and good luck.
Hardcopy only by registered post with registered copies to their compliance officer(s).and I am writing to David Swanton but cannot find a proper email address so will post to Aviva direct
I don't understand this.Eventually the Broker had it in Aviva accounts on Sept 5th, and they emailed my wife to say it had been transferred to her bank with the account number etc., on 20th September.
Again, who exactly is the broker in this chain and why are they involved?My question is who I contact in regard to this, A solicitor, Finance Consultant, my broker (who is terrible), Gardai, or somebody else
It's virtually impossible for a financial institution to screw that part up; there are even a couple of online, consumer-oriented verifiers available - e.g. https://www.ibancalculator.comThe broker gave the right IBan and acc no
And what did your bank say when you called them? It would not be the first time a transaction was left sitting in a suspense account and forgotten about.It was a Sepa, and they won't give any info about the transfer,
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?