I've been trying to get my UK NICs paid since 2018 (five years!). I cannot use the website as I do not have two forms of identification required. I have also found that phoning is effectively useless. The usual experience is that I wait on hold for around 1.5 hours and then the line is disconnected without any answer. Occassionally, they might answer after a wait of around 2 hours, but always tell me that they can't make any changes over the phone and must receive correspondence in the post.
I have sent very, very many letters asking them to assess me for Class 2 contributions. I have checked every available source (including AAM) and I cannot see why I might be asked to pay Class 3 contributions. Each time I write, I wait several months for a reply - probably because they don't put international postage on the mail. Each time, they send me a schedule of Class 3 payments, which does not address the issue I wrote about.
Today, I received a standard letter posted 10 weeks ago telling me about my schedule of missing Class 3 payments in response to my request which included form CF83 to assess for Class 2 payments. There was no explanation why I had again been assessed as Class 3. My wife left the UK on the same day and has been assessed for and paid Class 2 contributions. The letter said I must pay within 8 weeks of the letter's date, which had already elapsed before I received the letter.
My query really relates to what I can now do to try to ensure that I can pay Class 2 contributions before the deadline. As noted, I have been trying to resolve this for five years. What must I do to ensure that my window of opportunity stays open? Any guidance much appreciated.
I have sent very, very many letters asking them to assess me for Class 2 contributions. I have checked every available source (including AAM) and I cannot see why I might be asked to pay Class 3 contributions. Each time I write, I wait several months for a reply - probably because they don't put international postage on the mail. Each time, they send me a schedule of Class 3 payments, which does not address the issue I wrote about.
Today, I received a standard letter posted 10 weeks ago telling me about my schedule of missing Class 3 payments in response to my request which included form CF83 to assess for Class 2 payments. There was no explanation why I had again been assessed as Class 3. My wife left the UK on the same day and has been assessed for and paid Class 2 contributions. The letter said I must pay within 8 weeks of the letter's date, which had already elapsed before I received the letter.
My query really relates to what I can now do to try to ensure that I can pay Class 2 contributions before the deadline. As noted, I have been trying to resolve this for five years. What must I do to ensure that my window of opportunity stays open? Any guidance much appreciated.