3 - wow light speed customer service

[DublinTexas]

So I finaly decided to swap to 3 because I'm a heavy talker and I like 3 g for my heavy data. With Vodafone I never got a correct bill and don't even get me started on the customer service.

Lazy as I am, I order online at 1241 today, at 1244 my phone rings and a nice rep from 3 asks me to confirm my phone/address/and how long I lived at my place and at 1246 he tells me that I'm approved and at the same time I get an e-mail.

Now if the handset shows up as promissed tommorrow ;-)

Let's hope their customer service is a good when problems come up.

 

[wirelessdude]

i've heard alot of coplaints about the quality of the phones that they have and there ability to swap up and down the frequencies..what phone did you order?

 

[DublinTexas]

I got myself the K608i, 2 of my friends have it and they are happy.

I am using a Nokia 6680 (Vodafone) at present and I also have the problem with "swap up and down the frequencies" when in Ireland. When I am in the UK I have no such problems, so I suspect it's the Irish Implementation of 3G , maybe we have too many hills ;-)

And if there are problems I have a 14 day money back period so it's kind of a risk free trial.