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Update on the previous 13 months as follows: · Feb’18 - received payment for redress and compensation for the period from the end of fixed mortgage expired to the date of switching the mortgage. Backup calculations were provide · Jun’18 - received notification of eligibility to...

My mortgage history is very similar to @notabene including my case was upheld by the FSO with an award of compensation. I received a package from UB which gave me redress for the period when my the fixed term on my main account expired to when the mortgage was redeemed/switched - basically 9...

Thanks Brendan. Nothing short of disgraceful from Ulster Bank - it's been a really frustrating experience. People like Nota Bene were expecting details of compensation and redress as far back as March and we're still waiting. Googsie

Finally received a letter from Ulster Bank yesterday that confirmed I have been identified as having been impacted. Delighted! Not sure if is this a one-off letter to me or if they are currently reviewing switcher mortgage accounts.

Fair point Notabene! I admire your tenacity and resolve over the period above. It is UB who used the word consistency in their latest correspondence to you and therefore the same process and outcome should apply to all mortgage holders in our position.

Hi Brendan You are correct in saying I have not had a written response from them confirming that I am included in the review. I will follow up with UB as suggested above. Who should I correspond with at the CB? Googsie

Hi Brendan I wrote to them February 2017 requesting confirmation that they identify us as impacted mortgage holders. I also informed them of the FSO finding. I didn't receive a response so I followed up with two phone calls where on both occasions they claimed they couldn't find our account on...

Well done @notabene on a very interesting article! Our mortgage history is similar to yours. Briefly, we entered a tracker mortgage, fixed the main mortgage for three years, weren’t offered a return to the tracker rate and eventually switched to AIB. We also made a submission to the FSO who...