G
grahampaull
Guest
Hello,
Came accross this site after trawling the net desperate for help and advice..
I Will explain as best I can, Here goes:
I opened a bank account with Ulster Bank in April 09 as i started a new job and needed it to get my money.
All has been fine and dandy up until Friday 25th Sep 09,
I lodged a cheque into my account for £1022 which cleared straight away since my employer is with Ulster Bank too, this meant I could withdraw money straight away, so off I went to do my monthly spending spree which was fun, I spent £245 on bits and bobs which left me with £5 left on my daily limit.
Along comes saturday, Time to pay off my debts :-(, I go to the Ulster Bank ATM, put my card in, put in my pin heres what I see:
Your balance is : 777.86
You can withdraw : NIL
Ok, now im confused, whats going on ?. I got home to phone the bank and realised the bank dosnt open on Saturdays, so I just kept checking my balance and available balance online but still no change.
Today (Monday 28th)
I go into work and wait til 9:30 to ring Ulster Bank and got through to a fella at my local branch who did not have a clue what the problem was, so I just told him I would call in and speak to him directly, so i left work (loosing pay) to go to the bank.
I get to the bank and asked the girl at the counter if sahe could help me, she tried her best with me before moving me onto her colleague, He tried too with no avail as to what the problem was, again I was moved on to another girl who sat with me and looked over all my details, payments in and out and anything else that cud cause the problem until she decided to go and speak to the manager. She came back 5 minutes later and said he was baffled too, now Im really getting browned off, which you have to understand, I was meant to pay my debts on saturday :-(. I asked her could I lift anything at all to at least get me to work tomorrow, she said "No im sorry, you cant". She took my mobile number and said she would try to get to the bottom of the problem and ring me back, after a few hours waiting I never got the call.
So i phoned my boss and asked him if I could come in late tomorrow as I want to get my money (loosing more pay) he said thats fine and even offered me more money until i get sorted, why should I ?
All i want to know is : Can I go to Ulster bank tomorrow ans take my money or is there some sort of law or somrthing stopping me from doing so ?
This is the first time anything like this has ever happened to me as this has been the only bank I have ever been with ?
Also, My work buddy is with Ulster Bank too and lodged his cheque in at the same time as me and he is having no problems, so its not a bounced cheque or anything...
Please, any help on this would be excellent and I would appreciate it it sooooo much!
Many thanks
Graham
Came accross this site after trawling the net desperate for help and advice..
I Will explain as best I can, Here goes:
I opened a bank account with Ulster Bank in April 09 as i started a new job and needed it to get my money.
All has been fine and dandy up until Friday 25th Sep 09,
I lodged a cheque into my account for £1022 which cleared straight away since my employer is with Ulster Bank too, this meant I could withdraw money straight away, so off I went to do my monthly spending spree which was fun, I spent £245 on bits and bobs which left me with £5 left on my daily limit.
Along comes saturday, Time to pay off my debts :-(, I go to the Ulster Bank ATM, put my card in, put in my pin heres what I see:
Your balance is : 777.86
You can withdraw : NIL
Ok, now im confused, whats going on ?. I got home to phone the bank and realised the bank dosnt open on Saturdays, so I just kept checking my balance and available balance online but still no change.
Today (Monday 28th)
I go into work and wait til 9:30 to ring Ulster Bank and got through to a fella at my local branch who did not have a clue what the problem was, so I just told him I would call in and speak to him directly, so i left work (loosing pay) to go to the bank.
I get to the bank and asked the girl at the counter if sahe could help me, she tried her best with me before moving me onto her colleague, He tried too with no avail as to what the problem was, again I was moved on to another girl who sat with me and looked over all my details, payments in and out and anything else that cud cause the problem until she decided to go and speak to the manager. She came back 5 minutes later and said he was baffled too, now Im really getting browned off, which you have to understand, I was meant to pay my debts on saturday :-(. I asked her could I lift anything at all to at least get me to work tomorrow, she said "No im sorry, you cant". She took my mobile number and said she would try to get to the bottom of the problem and ring me back, after a few hours waiting I never got the call.
So i phoned my boss and asked him if I could come in late tomorrow as I want to get my money (loosing more pay) he said thats fine and even offered me more money until i get sorted, why should I ?
All i want to know is : Can I go to Ulster bank tomorrow ans take my money or is there some sort of law or somrthing stopping me from doing so ?
This is the first time anything like this has ever happened to me as this has been the only bank I have ever been with ?
Also, My work buddy is with Ulster Bank too and lodged his cheque in at the same time as me and he is having no problems, so its not a bounced cheque or anything...
Please, any help on this would be excellent and I would appreciate it it sooooo much!
Many thanks
Graham