hi all,
while my o/h was on holidays her email address title (not the address itself, which is still [email protected], but her "name"), was changed.
to clarify, this was the setup before (for example in the company email directory or whatever you want to call it):
"Firstname Secondname"
and this is it now
"Firstname Secondname - Long Job Description"
this was apparently done because someone sent an email to the wrong person (who has the same firstname only), and they wanted a clearer definition of who was who.
now, i realise that generally, computer systems are the property of the company itself, and thus they can dictate your usage of same, but does the average use have any say in how their name is represented in the email address list, aka the company directory.... ?
she feels that her individuality is being removed by this step, as 99% of the email directory don't have their job descriptions after their names.
any ideas? where does she stand by way of making an official complaint? she's already raised it with the direct line manager (he being the one that made the change), and he just shrugged it off saying "that's the way it has to be from now on".
thanks for reading,
dave.
while my o/h was on holidays her email address title (not the address itself, which is still [email protected], but her "name"), was changed.
to clarify, this was the setup before (for example in the company email directory or whatever you want to call it):
"Firstname Secondname"
and this is it now
"Firstname Secondname - Long Job Description"
this was apparently done because someone sent an email to the wrong person (who has the same firstname only), and they wanted a clearer definition of who was who.
now, i realise that generally, computer systems are the property of the company itself, and thus they can dictate your usage of same, but does the average use have any say in how their name is represented in the email address list, aka the company directory.... ?
she feels that her individuality is being removed by this step, as 99% of the email directory don't have their job descriptions after their names.
any ideas? where does she stand by way of making an official complaint? she's already raised it with the direct line manager (he being the one that made the change), and he just shrugged it off saying "that's the way it has to be from now on".
thanks for reading,
dave.