Cancel Setanta Sports

D

Dubliner28

Registered User
Messages
64
Has anyone else done this yet.
Was onto these jokers Saturday morning for 30mins(nothing wrong with that as 99.9 are cancelling i would imagine).
My problem was i was chatting to one lad who asked me all my details after i told him I wanted to cancel. He put me through to the "cancellation dept". Again repeated all the details only for him to say i needed to send a email.
I've checked there web site and there is nothing regarding cancelling.

Ive sent the email away.
Has anyone done this already.

Would you advise i cancel my direct debit after 30 days ???
 
I assume its with Sky or NTL.......do you not cancel it through them, rather than through Setanta themselves?
 
I have Sky and always had to call Sky up regarding add ons like Setanta. Did you call Setanta or Sky/Corus/NTL?
 
Setanta UK in administration so no more subscriptions will be taken from UK customers. Ireland and International still broadcasting as a going concern.

[broken link removed]
 
Be careful here. A friend of mine had serious trouble trying to cancel with Setanta a few months ago, before the current situation. He had paid by credit card and they kept taking the fee. He eventually had to cancel his card.
 
Sent an email to [email protected] 6 weeks ago but sub was not cancelled.
not interested in the Irish end of the sports so as there is nobody working there?
anymore will the bank not cancel DD in the circumstances?
 
I tried this last week. Rang Setanta direct & went through the same thing as Dubliner28. Complete joke. I don't think going through Sky would be the solution cause Setanta would still debit my credit card. Still haven't recieved a reply from my email aswell ([email protected]). Does anyone know if I cancel my credit card will I be charged by my Bank (AIB).
 
Having previously worked in NTL/Chorus (for my sins!!) I second the advice to contact your service provider if it's Sky or NTL. After all, if you rang them to subscribe to Setanta then that's who you need to cancel it with
 
I booked through Setanta themselves not Sky ?
If i cancel my DD from my bank would that not open up legal action blah blah blah
Will give them 30 days to get back to me if not I will then cancel it.

No point repeatly sending in email or they'll SPAM it.

PS
CAn i just ring up Sky - say i want to cancel SS and they'll cut it off ??? and also cancel my DD.
Is that ok
 
If you just cancel your DD (after emailing them etc trying to cancel so you ahve some proof that you have tried) they can't take any money out of your account. I don't know the legal ramifications of cancelling a DD when you're contracted, but the way the company is going, I imagine thousands of others are doing the same thing.
 
I rang setanta Ireland today to cancel cause I only have it for the soccer.And they said to me that the will have the premier leauge games next year that setanta England went bust not setanta Ireland.Would you think they have the games or is it a lie?
 
kingspoofer said:
I rang setanta Ireland today to cancel cause I only have it for the soccer.And they said to me that the will have the premier leauge games next year that setanta England went bust not setanta Ireland.Would you think they have the games or is it a lie?
Click to expand...
Setanta Ireland is still on air.They are a different company too Setanta UK.SO they will have too reduce there prices as they wont have the premier league games for SAT evenings and monday nights.But at the moment they still have sat afternoon games in IRELAND.
 
kingspoofer said:
I rang setanta Ireland today to cancel cause I only have it for the soccer.And they said to me that the will have the premier leauge games next year that setanta England went bust not setanta Ireland.Would you think they have the games or is it a lie?
Click to expand...
It is not unknown for cancellation departments to lie in order to retain customers.
 
I doubt i will get a email return reading some stories here,
I pay DD through my bank.
Can I ring them after 30days notice to Setanta to cancel ?

Am i within my rights to do so ??
 
FIRE said:
Setanta Ireland is still on air.They are a different company too Setanta UK.SO they will have too reduce there prices as they wont have the premier league games for SAT evenings and monday nights.But at the moment they still have sat afternoon games in IRELAND.
Click to expand...


Only have Setanta Ire and Setanta 1 from now on
Golf, news and all other channels gone<
e22 for 2 channels now
 
"Over the last five years Setanta Sports has been transforming the sports broadcasting market in Ireland with new services and great content. Arising from the recent developments at our UK business, we are now re-structuring our Irish business to ensure that we continue to bring you the best value in sports programming. This letter explains these new developments to you.

Firstly we would like to advise you that your subscription price is changing. We’re making it cheaper! From 1st August 2009 your Setanta Sports pack will cost just €16.99 per month. That’s a saving of €60.00 per year. A great price to enjoy great content such as Exclusively Live Barclays Premier League, UEFA Champions League, Europa League, Magners League Rugby, Allianz National Football and Hurling Leagues, Formula 1 and much more domestic and international sport.
Your price will change automatically on this date so there is no need to contact us. All customers availing of previous special offers will have the pricing honored.
We have also simplified our channel line-up to keep all our best content on Setanta Ireland and Setanta Sports 1.
We are also writing to advise that your subscription contract which is currently with Setanta Sport S.a.r.l is being transferred to Setanta Sports Hibernia S.a.r.l and Setanta Sports Hibernia S.a.r.l will collect payments due with effect from 23rd June 2009. Neither Setanta Sports S.a.r.l, nor the Administrators of Setanta Sports S.a.r.l accept any ongoing obligation to you under the terms of your subscription contract. These will be fulfilled by Setanta Sports Hibernia S.a.r.l. Should you not wish to continue to receive the Setanta Sports service please contact us at the contact number above and we will arrange to cancel your subscription prior to your next payment date without penalty. Otherwise, if you continue to take the service it will be on the basis that you have agreed to the transfer of your contract to Setanta Sports Hibernia S.a.r.l. A copy of your new Terms and Conditions with Setanta Sports Hibernia S.a.r.l is on the reverse of this letter.
Finally we want to advise you that your personal data collected as part of your subscription to Setanta Sports has been transferred from Setanta Sport S.a.r.l to Setanta Sports Hibernia S.a.r.l. Setanta Sports Hibernia S.a.r.l will only use your personal data for the same purposes for which it was originally provided to Setanta Sport S.a.r.l and Setanta Sports Hibernia S.a.r.l will be the data controller under Data Protection legislation. Should you have any questions about the storage or use of your personal data please contact us at the above telephone number.
We would like to thank you for your continuing custom.
Yours sincerely, Richard Sweeney
Setanta Sports Hibernia S.a.r.l. "

No number attached to cancel. Neither is there one here [broken link removed]
€16.99 for two "simplified" channels is a rip-off.
Does any one when ESPN is going live in Ireland and how much it costs? I see its £12 in the UK as a standalone so I'm thinking €18 here. Not on Sky Ireland's website.
I am watching Setanta through Eircom from now on.
 
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