...We have a rented property. The gas bill was not changed from our name into tenants, We requested this a number of times. Tenant left arrears on the bill which Bord gais now want to take legal action against us for.....Now get this, we have a new tenant in the property who has not received a bill in the first 3 months she has been in residence. At the start of tenancy I phoned to check her name was on the bill and Bord Gais confirmed it was. However when she phoned them to tell them she had not received a bill they said her name was not on the bill for the first 3 months of her tenancy.... She is foreign and in spite of her emailing and phoning countless times has not received any satisfaction from Bord Gais. They sent her a bill last week which only states it is from Jan 8th a period of 3 months after her tenancy, which means we could be liable for the first 3 months.
She is a great tenant and I don't want to lose her, she is foreign and I don't want her going back home. I have spent so much time on the phone as well have not have my requests met either......