"Dear Customer,
Greetings from Amazon.co.uk.
We are writing to confirm that we are processing your refund in the amount of £11.75 for your Order 205-3870874-9855549.
This amount has been credited to your payment method and will appear when your bank has processed it.
This refund is for the following item(s):
Item: The Little Black Book Of Beatles Songs For Ukulele: Songs for Ukelele
Quantity: 1
ASIN: 1783052732
Reason for refund: Damaged during transit
The following is the breakdown of your refund for this item:
Item Refund: £11.75
Your refund is being credited as follows:
Gift Card: £11.75
These amounts will be returned to your payment methods within 5-7 business days.
The amount credited to your Gift Card balance should be automatically applied to your next eligible order on our website."
The book was purchased as a gift for a fellow Beatles fan who is learning to play ukulele late in life (wonderful instrument BTW). It was damaged in the production process with 4 pages torn, folded and bound back into book thus making a poor gift. On the AMAZON returns page I opted for the "no return, credit refund" and got the email by return. Magnificent customer service. No physical shipping of the defective product, they just took my word for it.
Can any Irish online or bricks 'n mortar retailers match or better it for service? I'd even accept AMAZON's tautology from them if they can!!
Greetings from Amazon.co.uk.
We are writing to confirm that we are processing your refund in the amount of £11.75 for your Order 205-3870874-9855549.
This amount has been credited to your payment method and will appear when your bank has processed it.
This refund is for the following item(s):
Item: The Little Black Book Of Beatles Songs For Ukulele: Songs for Ukelele
Quantity: 1
ASIN: 1783052732
Reason for refund: Damaged during transit
The following is the breakdown of your refund for this item:
Item Refund: £11.75
Your refund is being credited as follows:
Gift Card: £11.75
These amounts will be returned to your payment methods within 5-7 business days.
The amount credited to your Gift Card balance should be automatically applied to your next eligible order on our website."
"We are processing your refund. You don't need to return the item back to us!
We've e-mailed these details to you at xxxxxxxx@email_address.post."The book was purchased as a gift for a fellow Beatles fan who is learning to play ukulele late in life (wonderful instrument BTW). It was damaged in the production process with 4 pages torn, folded and bound back into book thus making a poor gift. On the AMAZON returns page I opted for the "no return, credit refund" and got the email by return. Magnificent customer service. No physical shipping of the defective product, they just took my word for it.
Can any Irish online or bricks 'n mortar retailers match or better it for service? I'd even accept AMAZON's tautology from them if they can!!
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