MajorGreenhorn
Registered User
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- 7
Hi,
I just wanted to ask if anyone had any experience with the Mediation process with the Ombudsman and their Financial Advisor? We are due to meet with our Financial provider to discuss the resolution of our complaint against them regarding the tracker mortgage issue.
What should we expect? What should we bring? Are these meetings generally held to resolve the issue with complaints?
Any information would really be helpful and also possible outcomes. Also, as a side question, I'm desperately trying to figure out how to calculate the over charging (2008) to present.
Thank you in advance.
I just wanted to ask if anyone had any experience with the Mediation process with the Ombudsman and their Financial Advisor? We are due to meet with our Financial provider to discuss the resolution of our complaint against them regarding the tracker mortgage issue.
What should we expect? What should we bring? Are these meetings generally held to resolve the issue with complaints?
Any information would really be helpful and also possible outcomes. Also, as a side question, I'm desperately trying to figure out how to calculate the over charging (2008) to present.
Thank you in advance.