Hi All,
I recently had my TME Appeal upheld by the Panel.
I sought to have the period of impact extended to when I looked to buy out of a 5 year Fixed Rate. I had letters from the bank advising that "as Tracker Products were no longer available I would revert to SVR if I chose to buy out of FRA", therefore I was coerced to stay on FRA until it ended, the point at which the Bank deem my mortgage impacted from.
The Panel found that my mortgage was impacted for an additional 2 years prior to when the FRA ceased. I accepted the Panels finding in December, in doing so I received a payment of additional redress for the period concerned, however my mortgage account has not been adjusted to reflect the overcharge as per CBI Principles for Redress document.
Can anyone advise how long this process can take with Ulster?
I recently had my TME Appeal upheld by the Panel.
I sought to have the period of impact extended to when I looked to buy out of a 5 year Fixed Rate. I had letters from the bank advising that "as Tracker Products were no longer available I would revert to SVR if I chose to buy out of FRA", therefore I was coerced to stay on FRA until it ended, the point at which the Bank deem my mortgage impacted from.
The Panel found that my mortgage was impacted for an additional 2 years prior to when the FRA ceased. I accepted the Panels finding in December, in doing so I received a payment of additional redress for the period concerned, however my mortgage account has not been adjusted to reflect the overcharge as per CBI Principles for Redress document.
Can anyone advise how long this process can take with Ulster?
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