We were originally told our break fee with KBC was €0 so we pressed ahead with a new mortgage application (which just so happened to still be with KBC) so that we could move house. When the conveyancing process was finalised and we finally moved into our new home, we were told by KBC that our new break fee was now in fact €16,777. From the initial quote of €0 to the time we drew down our new mortgage, I was in contact with KBC's mortgage department, and various other departments whilst they tried to sell me all types of insurance, no less that 35 times. Not once did anyone give me the heads up that I may want to check the break fees again. I filed a complaint but their response was due to global events the rates had gone up...well nobody told us! They've now started to take repayments out of my current account each month without my permission to pay back the €16,777, which is likely to push me into arrears on my new mortgage...which again...is with KBC. I'll file a complaint with the Ombudsman but not sure what else to do??