Hi All -
I have been in a 6 year dispute with an Insurance company. The case is currently in mediation but looking unlikely to be resolved.
I expect the case, therefore, to go to the Ombudsman for deliberation.
I have received certain official correspondence, specific to my case from the insurance company but also know the insurance company has being dealing with numerous other companies, solicitors, Engineers and Geologists in relation to my case. I would also like to request to see this correspondence.
The Insurance company should act fairly and their experts should act impartially at all times, I don't believe that they have been acting in our best interest and would like to see how they have corresponded with the various experts and other 3rd party companies in relation to our case.
Just wondering, therefore,whether I am entitled to request copies from the Insurance company of :
(1) internal e-mails/ correspondence between them and other 3rd parties
(2) Of phone calls recordings, in relation to their correspondence to other parties in relation to my case?
Thanks in advance,
I have been in a 6 year dispute with an Insurance company. The case is currently in mediation but looking unlikely to be resolved.
I expect the case, therefore, to go to the Ombudsman for deliberation.
I have received certain official correspondence, specific to my case from the insurance company but also know the insurance company has being dealing with numerous other companies, solicitors, Engineers and Geologists in relation to my case. I would also like to request to see this correspondence.
The Insurance company should act fairly and their experts should act impartially at all times, I don't believe that they have been acting in our best interest and would like to see how they have corresponded with the various experts and other 3rd party companies in relation to our case.
Just wondering, therefore,whether I am entitled to request copies from the Insurance company of :
(1) internal e-mails/ correspondence between them and other 3rd parties
(2) Of phone calls recordings, in relation to their correspondence to other parties in relation to my case?
Thanks in advance,
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