I haven’t received a letter from Ulster Bank yet.
Rang the Ulster Bank Freephone Tracker number. Couldn’t tell me anything.
I’ve been going through the hoops to get the tracker back for seven years.
Extremely frustrated at this stage. I don’t even know if I have been “Identified” as being part of this review.
With 200 people working on this investigation on 2000 cases, they cannot even tell me if my case is being considered.
In his opening statement to the Oireachtas Finance Committee Gerry Mallon on 01/12/2016 stated “We have a shared ambition across RBS to become the number one bank for customer service, trust and advocacy, and by advocacy we mean word of mouth recommendations that generate new business and relationships based not on what we say but on what we do”
If they are looking for trust and word of mouth recommendations, boy they are going about it the wrong way.
This relationship however is definitely based not on what they say but what they do ( or don’t ).
Rang the Ulster Bank Freephone Tracker number. Couldn’t tell me anything.
I’ve been going through the hoops to get the tracker back for seven years.
Extremely frustrated at this stage. I don’t even know if I have been “Identified” as being part of this review.
With 200 people working on this investigation on 2000 cases, they cannot even tell me if my case is being considered.
In his opening statement to the Oireachtas Finance Committee Gerry Mallon on 01/12/2016 stated “We have a shared ambition across RBS to become the number one bank for customer service, trust and advocacy, and by advocacy we mean word of mouth recommendations that generate new business and relationships based not on what we say but on what we do”
If they are looking for trust and word of mouth recommendations, boy they are going about it the wrong way.
This relationship however is definitely based not on what they say but what they do ( or don’t ).
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