A friend of mine is a landlord and a tenant moved on a couple of years ago. Subsequently the landlord received a notification of an insurance claim which he is contesting as he believes it to be spurious.
Recently, the Council have written to him on a number of (separate) matters, all to do with Planning. In exasperation he submitted an FOI and unintentionally one document he was provided with contained the name and the address of the complainant.
He has now established that there is no such person at the address in question, however the former tenant who is making the claim does reside at this address.
My friend has asked the Council if they test the veracity of complaints before acting on them. The answer was "we couldn't do that" and when he told them that he had confirmed via the owner of the property that no such person had ever lived there he was told by the official in the council that that was "irrelevant".
I'm hoping someone can provide some advice for my friend as it seems that even though the council are aware that is seems this is a case of clear impersonation they seem determined to persue each complaint to the end.
Roy
Recently, the Council have written to him on a number of (separate) matters, all to do with Planning. In exasperation he submitted an FOI and unintentionally one document he was provided with contained the name and the address of the complainant.
He has now established that there is no such person at the address in question, however the former tenant who is making the claim does reside at this address.
My friend has asked the Council if they test the veracity of complaints before acting on them. The answer was "we couldn't do that" and when he told them that he had confirmed via the owner of the property that no such person had ever lived there he was told by the official in the council that that was "irrelevant".
I'm hoping someone can provide some advice for my friend as it seems that even though the council are aware that is seems this is a case of clear impersonation they seem determined to persue each complaint to the end.
Roy