Hi,
I was sent an order from the UK via Parcel-Force and in Ireland their partner (Subsidiary?) is called GLS.
The issue is the courier has delivered it to the wrong address and the parcel was signed for and in my opinion a fictitious name was used although I cannot be sure.
This would make GLS responsible would it not? I did not give authorisation for it to be delivered to my neighbours/strangers.
Not sure what to do now. I was told by the driver what the house looks like and I knocked on the door but the occupant denies any parcel being delivered.
Any ideas or advice appreciated.
I was sent an order from the UK via Parcel-Force and in Ireland their partner (Subsidiary?) is called GLS.
The issue is the courier has delivered it to the wrong address and the parcel was signed for and in my opinion a fictitious name was used although I cannot be sure.
This would make GLS responsible would it not? I did not give authorisation for it to be delivered to my neighbours/strangers.
Not sure what to do now. I was told by the driver what the house looks like and I knocked on the door but the occupant denies any parcel being delivered.
Any ideas or advice appreciated.