Hi,
I have agreed a claim with my insurance company but they are now stating that they will only pay 70% upfront and the remaining 30% on proof of completed work / invoices.
I cannot see anywhere in the policy an obligation to demonstrate that the work is completed or how it is paid for. In addition the 30% withholding is part of a clause saying it is at their discretion (no numerical amount given).
Has anybody encountered this and challenged it?
Many thanks
I will leave aside the quantum argument I am having with them for the moment.
I have agreed a claim with my insurance company but they are now stating that they will only pay 70% upfront and the remaining 30% on proof of completed work / invoices.
I cannot see anywhere in the policy an obligation to demonstrate that the work is completed or how it is paid for. In addition the 30% withholding is part of a clause saying it is at their discretion (no numerical amount given).
Has anybody encountered this and challenged it?
Many thanks
I will leave aside the quantum argument I am having with them for the moment.