Tired Paul
Registered User
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- 262
All,
My father in law is being inundated with letters from a company called Youtel. They are hounding him for a bill of - wait for it - 59cent. Add to this a €5 charge for each letter they send him looking for payment. Currently the total bill is for €10.59
Now he was with Eircom until June this year when he got rid of his landline. My wife and I have sopken to "Customer Service" and they said they have a voice recording of my FIL giving his consent for Youtel to take over the account from Eircom. My FIL has no recollection of ever getting a phone call yet alone giving consent for this type of misleading selling.
Just wondering if anyone has any dealing with Youtel and what do you think my FIL should do? He's late 70's and sick with worry over a debt collection agent will be callling to him in the near future for full and final payment - as per the last letter he gor from Youtel.
My father in law is being inundated with letters from a company called Youtel. They are hounding him for a bill of - wait for it - 59cent. Add to this a €5 charge for each letter they send him looking for payment. Currently the total bill is for €10.59
Now he was with Eircom until June this year when he got rid of his landline. My wife and I have sopken to "Customer Service" and they said they have a voice recording of my FIL giving his consent for Youtel to take over the account from Eircom. My FIL has no recollection of ever getting a phone call yet alone giving consent for this type of misleading selling.
Just wondering if anyone has any dealing with Youtel and what do you think my FIL should do? He's late 70's and sick with worry over a debt collection agent will be callling to him in the near future for full and final payment - as per the last letter he gor from Youtel.