What does this mean? How can they show "what work they're doing"?
First of all, are we talking about CBI regulations? Could you quote chapter and verse for me, please?
Is it sufficient for them to say something on the lines of "I will check regularly that the funds in which my client's money is invested are performing as expected"? My fear, from what I've heard in the market, is that some intermediaries (hopefully very few) wait five years (or whatever is the time required to 'earn' the commission received at time of sale) and then advise the client to move to another company, giving the intermediary an opportunity to earn initial commission again - and more trail commission, of course, but only on condition that they keep to the law and demonstrate that they will keep an eye on things and be prepared to move the client after another few years, in order to earn even more commission.
Sorry, cynicism got the better of me.
Hopefully, you'll set me right and demonstrate that intermediaries really have onerous legal responsibilities and that they discharge those responsibilities in a professional manner.