Hi,
I currently have a package from O2 for a mobile on a monthly basis covering calls and texts for 15 euro month. Got a call the other day out of the blue to see if I was happy with the service. Thought OK but during the call was asked as I was happy with service would I be happy to extend for another 18 months. FRortunately I twigged and said I had never had an 18 month contract. Discussion followed in relation to what it would take to switch to 18 month contract. Told them not interested. Bit of a disappointment as to how this happened shows you need to listen carefully to those calls from any service provider. Not like the old days when Customer Service was what it said.
I currently have a package from O2 for a mobile on a monthly basis covering calls and texts for 15 euro month. Got a call the other day out of the blue to see if I was happy with the service. Thought OK but during the call was asked as I was happy with service would I be happy to extend for another 18 months. FRortunately I twigged and said I had never had an 18 month contract. Discussion followed in relation to what it would take to switch to 18 month contract. Told them not interested. Bit of a disappointment as to how this happened shows you need to listen carefully to those calls from any service provider. Not like the old days when Customer Service was what it said.