Vodafone carry over minutes.

D

Dell_Boy

Registered User
Messages
49
Just using my first chance to let off some steam:

I recently changed Vodafone packages. I noticed after the change over they had dropped all of my carry over minutes (around 150).

I rang Vodafone and they informed me that switching from a Legacy package (from 2003) to one of their newer ones does this and nothing can be done to reclaim the lost minutes.

I feel like they have ripped me off.
 
What do the relevant terms & conditions of the various contracts that you signed up to say? Perhaps it was not a rip-off but something that you simply didn't apprise yourself of by reading these?
 
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