I had a one year contract with Vodafone Broadband at 35 eur per month, i was expecting to receive notification that the contract was ending instead I found the price offer/1 year contract had ended when the took 69 eur from my account.
I rang them to ask why they had not notified me, their response was they are not obliged to tell me. This is at odds with my experience with other utility providers.
I find this non notification a but hard to accept as would have acted as soon as I received the letter/notification.
Are they correct that they have no requirement to notify?
Thanks.
I rang them to ask why they had not notified me, their response was they are not obliged to tell me. This is at odds with my experience with other utility providers.
I find this non notification a but hard to accept as would have acted as soon as I received the letter/notification.
Are they correct that they have no requirement to notify?
Thanks.