ButtermilkJa
Registered User
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I am currently on holiday in Canada and I bought something on my Ulster Bank visa card. I was charged €24.10 after exchange rate. I had to return it 30 minutes later as it was faulty and the refund went through 30 minutes later for €23.15.
I understand that foreign purchases are subject to exchange rates but this is not the first time I have had to refund something abroad and the difference in refund and purchase is ALWAYS roughly €1 less. I've searched for an answer on the Ulster Bank website but didn't find anything.
Are there extra fees for refunds that I'm not aware of? I am sure that the exchange rate does not change that much in 30 mins.
I understand that foreign purchases are subject to exchange rates but this is not the first time I have had to refund something abroad and the difference in refund and purchase is ALWAYS roughly €1 less. I've searched for an answer on the Ulster Bank website but didn't find anything.
Are there extra fees for refunds that I'm not aware of? I am sure that the exchange rate does not change that much in 30 mins.