P
panathon
Guest
Hi
How hard is it to get a chargeback on a visa card? Does the bank normally refuse this? I purchased an item online weeks ago. I paid for insured shipping. Anyway - item never arrived and company won't respond to me at all. The bank (permanent tsb) refuse to do a chargeback saying the dispute is between me and the merchant and I authorised their debiting of the card. But I have nothing to show for it, my money is gone and I am at a loss as what to do next - surely this can't be just it?!
Any help would be appreciated
Thanks
How hard is it to get a chargeback on a visa card? Does the bank normally refuse this? I purchased an item online weeks ago. I paid for insured shipping. Anyway - item never arrived and company won't respond to me at all. The bank (permanent tsb) refuse to do a chargeback saying the dispute is between me and the merchant and I authorised their debiting of the card. But I have nothing to show for it, my money is gone and I am at a loss as what to do next - surely this can't be just it?!
Any help would be appreciated
Thanks