O
ob1
Guest
I have been charging VAT at 21% for IT support. I have become aware that all my competitors are charging VAT at 13.5%.
According to revenue, "Computer, Hardware Maintenance / Repair" is charged at 13.5% but "Computer, Software Upgrade / Repair" is charged at 21%.
This really seems to be a grey area, I always assumed maintaining pc and server software (i.e. MS Windows) would come under the software repair at 21%, yet nobody else seems to be charging at this rate.
Can anyone help shed some light on this, when I rang revenue they just point me in the direction of the list of categories on the website.
Thanks
According to revenue, "Computer, Hardware Maintenance / Repair" is charged at 13.5% but "Computer, Software Upgrade / Repair" is charged at 21%.
This really seems to be a grey area, I always assumed maintaining pc and server software (i.e. MS Windows) would come under the software repair at 21%, yet nobody else seems to be charging at this rate.
Can anyone help shed some light on this, when I rang revenue they just point me in the direction of the list of categories on the website.
Thanks