I used my UB visa debit card in a hotel in Hungary over the Christmas period. As normal with hotels they will pre-authorise your card and then complete the transaction on leaving.
The problem is that they completed the transaction and the amount posted to the account but the initial pre auth is still there and showing as unavailable on my account.
UB don't want to know. How long will it stay around before falling off? Will it fall off of it's own accord. UB are totally clueless and want me to call a 1890 number for disputed transactions. Being overseas 1890 numbers are useless to me.
Any advice would be appreciated.
The problem is that they completed the transaction and the amount posted to the account but the initial pre auth is still there and showing as unavailable on my account.
UB don't want to know. How long will it stay around before falling off? Will it fall off of it's own accord. UB are totally clueless and want me to call a 1890 number for disputed transactions. Being overseas 1890 numbers are useless to me.
Any advice would be appreciated.